Hey Bhaji Privacy Policy

Introduction

Welcome to hey bhaji. By registering on our platform, you agree to our Privacy Policy. In this document, we explain in detail how hey bhaji collects your personal information, how it is used, and how your privacy is protected.

We believe that a transparent and honest Privacy Policy is what builds lasting trust between users and the platform. That is why we present our policy in plain, straightforward language rather than complex legal jargon, so every user can easily understand it.

What information do we collect?

We collect certain information when you create an account on hey bhaji and as you use the platform. This information falls into two categories:

a) Information you provide:

• Name, email address, and mobile number
• Date of birth and identity verification documents (KYC)
• Payment method details (we do not store full card numbers)
• Username and password (passwords are stored in encrypted form)
• Your preferred language and communication preferences

b) Automatically collected information:

• IP address and device type
• Browser type and operating system
• Usage patterns and activity duration on the platform
• Cookies and Session Data
• Login logs and security-related activity

How is your information used?

Hey bhaji uses your information for the following purposes — and only these purposes:

• To create and manage your account
• To process transactions and pay out winnings
• To support our Privacy Policy and fraud prevention efforts
• For improving and personalizing the hey bhaji platform
• To recommend games based on your preferences
• To provide customer support and technical assistance
• To comply with legal obligations
• To implement our Responsible Gaming Policy

Who is your information shared with?

We generally do not share your information with anyone. However, limited sharing may be necessary in the following cases:

• Payment Processors: With licensed payment gateway providers for secure transactions — sharing only the minimum information required.
• Legal Authorities: To respond to court orders or lawful requests from regulatory authorities.
• KYC Verification Partner: With regulated third-party identity verification providers who adhere to the same privacy standards we do.
• Fraud Prevention: Limited information may be shared with security partners for fraud detection purposes.

In all of the above cases, we ensure that our partners follow the same privacy standards as hey bhaji.

Cookies Policy

The hey bhaji platform uses cookies to enhance your experience. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and account security.
• Performance Cookies: To monitor platform speed and performance.
• Preference Cookies: To remember your language settings and preferences.

You may disable cookies through your browser settings, though doing so may limit certain features of the platform.

Data Retention Period

Hey bhaji does not retain your information longer than necessary. In general:

• Active account data — retained for as long as the account remains active.
• After account closure — typically up to 5 years, as required by legal obligations.
• Transaction data — retained in accordance with financial regulatory guidelines.
• Log files — retained for up to 12 months.

Your Rights

As a hey bhaji user, you have the following rights, which are an integral part of our Privacy Policy:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can object to your data being used for specific purposes.
• Data Portability: You may request your information in a specific format.

Security Measures

Hey bhaji employs industry-standard security measures to protect your information. As part of our Privacy Policy, we ensure:

• 256-bit SSL encryption on all communications.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) protection.
• Automatic alerts for suspicious login attempts.
• Restricted access — only authorized personnel can access your data.
• Data backup and disaster recovery planning.

Please note, however, that no method of transmission over the internet is 100% secure. While we are committed to providing the highest level of protection, you should also use a strong password and never share it with anyone.

International Data Transfers

Hey bhaji is an international platform. Your information may be processed on servers located in different countries. In every such case, we ensure that all data transfers comply with international privacy standards and that your data protection is never compromised.

Minors' Data

Hey bhaji is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted. This is a core part of our Privacy Policy and Responsible Gaming Policy.

Policy Changes

Hey bhaji may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance by email or via an in-platform notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

Contact

If you have any questions or concerns about our Privacy Policy, please get in touch. Our Privacy Team is always ready to help.